Data Protection & Security

Timeshop24.de is a certified Trusted Shops member and therefore meets the high requirements of data security and guarantees the sensitive handling of customer data. Here you get to know more about the resulting data and how they are used.

Data protection and securityData protection and security

Privacy Policy

The data controller is:

Oliver Bolk

Rathausplatz 3

52152 Simmerath

Email: info@timeshop24.de

Phone: +49 (0) 2473-927100

We appreciate your interest in our online shop. Protecting your privacy is very important to us. Below, we provide detailed information about how we handle your data.

1. Access Data and Hosting

You can visit our website without providing any personal information. Each time you access a website, the web server automatically saves a so-called server log file, which contains information such as the name of the requested file, your IP address, the date and time of access, the amount of data transferred, and the requesting provider (access data), and documents the access. This access data is evaluated solely for the purpose of ensuring the smooth operation of the website and improving our services. This serves our legitimate interest in the correct presentation of our services, which outweighs any conflicting interests, pursuant to Art. 6 Para. 1 Sentence 1 lit. f GDPR. All access data is deleted no later than seven days after the end of your visit to the website.

 Hosting

The services for hosting and displaying the website are partly provided by our service providers as part of data processing on our behalf. Unless otherwise stated in this privacy policy, all access data and all data collected via forms provided on this website are processed on our servers. For questions regarding our service providers and the basis of our cooperation with them, please contact us using the contact information provided in this privacy policy.

2. Data Processing for Contract Fulfillment and Contact

2.1 Data Processing for Contract Fulfillment

For the purpose of contract fulfillment (including inquiries regarding and processing of any existing warranty and performance claims, as well as any statutory update obligations) pursuant to Art. 6 Para. 1 Sentence 1 lit. b GDPR, we collect personal data when you voluntarily provide it to us as part of your order. Required fields are marked as such because we absolutely need this data to process your order and cannot ship it without it. The specific data collected is shown in the respective input forms. Further information on the processing of your data, in particular its transfer to our service providers for order, payment, and shipping purposes, can be found in the following sections of this privacy policy. After complete fulfillment of the contract, your data will be restricted from further processing and deleted after the expiry of the statutory retention periods under tax and commercial law in accordance with Art. 6 Para. 1 Sentence 1 lit. c GDPR, unless you have expressly consented to further use of your data in accordance with Art. 6 Para. 1 Sentence 1 lit. a GDPR or we reserve the right to use your data beyond this scope, which is legally permitted and about which we inform you in this statement.

2.2 Customer Account

If you have given your consent in accordance with Art. 6 Para. 1 Sentence 1 lit. a GDPR by choosing to open a customer account, we will use your data for the purpose of opening the customer account and for storing your data for future orders on our website. You can delete your customer account at any time, either by sending a message to the contact address described in this privacy policy or by using the corresponding function in your customer account. After your customer account is deleted, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use your data beyond this scope, which is legally permitted and about which we inform you in this statement.

2.3 Contacting Us

As part of our customer communication, we collect personal data to process your inquiries in accordance with Article 6 Paragraph 1 Sentence 1 Letter b of the GDPR when you voluntarily provide this data to us when contacting us (e.g., via contact form, live chat tool, or email). Required fields are marked as such, as we absolutely need this data to process your inquiry. The specific data collected is evident from the respective input forms. After your request has been fully processed, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6 Para. 1 Sentence 1 lit. a GDPR or we reserve the right to use your data beyond this scope, which is legally permitted and about which we inform you in this statement.

 Live Chat Tool Userlike

For the purpose of customer communication, we use the live chat tool of Userlike UG (limited liability), Probsteigasse 44-46, 50670 Cologne, Germany ("Userlike"). This serves our legitimate interests in effective and improved customer communication, which outweigh your interests in accordance with Art. 6 Para. 1 Sentence 1 lit. f GDPR. Userlike acts on our behalf.

3. Data Processing for the Purpose of Shipping

For the performance of the contract pursuant to Art. 6 para. 1 sentence 1 lit. b GDPR, we will forward your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.

 Data transfer to shipping service providers for the purpose of shipment notification

If you have given us your express consent during or after your order, we will, based on this consent pursuant to Art. 6 Para. 1 Sentence 1 lit. a GDPR, forward your email address and telephone number to the selected shipping service provider so that they can contact you before delivery for the purpose of delivery notification or coordination.
You can revoke your consent at any time by sending a message to the contact details provided in this privacy policy or directly to the shipping service provider at the contact address listed below. After revocation, we will delete the data you provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use your data beyond this scope, which is permitted by law and about which we inform you in this policy. For questions about our service providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.

4. Data Processing for Payment Processing

When processing payments in our online shop, we work with the following partners: technical service providers, credit institutions, and payment service providers.

4.1 Data Processing for Transaction Processing

Depending on the selected payment method, we forward the data necessary for processing the payment transaction to our technical service providers, the commissioned credit institutions, or the selected payment service provider, insofar as this is necessary for processing the payment. This serves the purpose of fulfilling the contract pursuant to Art. 6 Para. 1 Sentence 1 lit. b GDPR. In some cases, the payment service providers collect the data required for processing the payment themselves, e.g., on their own website or via technical integration in the ordering process. The data privacy policy of the respective payment service provider applies in this respect. Depending on the payment method selected, data may be transferred to third countries outside the EU/EEA for which the European Commission has determined an adequate level of data protection by decision. Insofar as data is transferred to third countries outside the EU/EEA for which the European Commission has not issued a decision on an adequate level of data protection, the cooperation is based on standard data protection clauses of the European Commission. If you have any questions about our payment processing partners or the basis of our cooperation with them, please contact us using the contact details provided in this data privacy statement.

4.2 Data Processing for the Purpose of Fraud Prevention and Optimization of Our Payment Processes

Where applicable, we provide the aforementioned service providers with additional data, which they use together with the data necessary for processing the payment for the purpose of fraud prevention and optimizing our payment processes (e.g., invoicing, processing disputed payments, supporting accounting). This serves our legitimate interests, which, in accordance with Art. 6 Para. 1 Sentence 1 lit. f GDPR, override any conflicting interests, in protecting ourselves against fraud and in efficient payment management.

4.3 Credit Check

If you have given us your explicit consent in accordance with Art. 6 para. 1 sentence 1 lit. a, 22 para. 2 lit. c GDPR, we reserve the right to obtain identity and credit information from specialized service providers (credit agencies). For this purpose, we will transmit your personal data required for a credit check to:

SCHUFA Holding AG
Kormoranweg 5
65201 Wiesbaden
Germany

Appropriate measures to protect your rights, freedoms, and legitimate interests will be taken into account. You have the option to express your viewpoint and contest the decision by contacting us using the contact details provided in this privacy policy. After the contract has been fully processed, your data processed for this purpose will be deleted unless you have expressly consented to further use of your data or we reserve the right to use your data beyond this scope, which is permitted by law and about which we inform you in this policy. You can revoke your consent at any time by contacting us using the contact details below. This may result in us no longer being able to offer you certain payment options.

4.4 Identity and Credit Check When Selecting Klarna Payment Services

Klarna Direct Debit, Purchase on Account via Klarna, Klarna Installments
If you choose the payment services of Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter Klarna), we ask for your consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR to transfer the data necessary for processing the payment and for an identity and credit check to Klarna. In Germany, Klarna may use the credit reference agencies listed in its Privacy Policy for identity and creditworthiness checks. Klarna uses the information obtained about the statistical probability of payment default to make a balanced decision regarding the establishment, execution, or termination of the contractual relationship. You can withdraw your consent at any time by contacting us using the contact details provided in this Privacy Policy. This may result in us no longer being able to offer you certain payment options. You can also withdraw your consent to this use of your personal data directly with Klarna at any time.

4.5 Identity and Credit Check when Selecting Purchase on Account via PayPal and Ratepay

If you choose the payment method "Purchase on Account" (offered by Ratepay GmbH, Franklinstrasse 28-29, 10587 Berlin (hereinafter "Ratepay") and PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg (hereinafter "PayPal")), we request your consent pursuant to Art. 6 Para. 1 Sentence 1 lit. a GDPR to transmit the data necessary for processing the payment and for an identity and credit check to Ratepay. In Germany, the credit agencies listed in Ratepay's Privacy Policy may be used for identity and creditworthiness checks. Ratepay uses the information obtained about the statistical probability of payment default to make a balanced decision regarding the establishment, execution, or termination of the contractual relationship. You can revoke your consent at any time by contacting us using the contact details provided in this Privacy Policy. This may result in us no longer being able to offer you certain payment options. Additional information about data protection at PayPal can be found here.

4.6 Installment Payment Option

When selecting the installment payment option and granting the necessary data protection consent in accordance with Art. 6 Para. 1 Sentence 1 lit. a GDPR, personal data (first name, last name, address, email, telephone number, date of birth, IP address, gender) will be transmitted together with data required for processing the transaction (product, invoice amount, due dates, total amount, invoice number, taxes, currency, order date and time) to our partner Klarna Bank AB, German Branch, Chausseestraße 117, 10115 Berlin, Germany, for the purpose of processing this payment method.
To verify the customer's identity and/or creditworthiness, our partner conducts inquiries and obtains information from publicly accessible databases and credit agencies. The providers from whom information and, where applicable, creditworthiness information based on mathematical-statistical methods is obtained, as well as further details on the processing of your data after transmission to our partner Klarna Bank AB, German Branch, can be found in their privacy policy, which you can find here: https://cdn.klarna.com/1.0/shared/content/policy/data/de_de/data_protection.pdf Our partner Klarna Bank AB, German Branch uses the information obtained about the statistical probability of a payment default to make a balanced decision regarding the establishment, execution, or termination of the contractual relationship. You have the option of contacting our partner Klarna Bank AB, German Branch to explain your position and contest the decision. The consent to data transfer given during the ordering process can be revoked at any time, even without stating reasons, by contacting us with effect for the future.

5. Advertising via Email and Post

5.1 Email Newsletter with Registration and Newsletter Tracking

When you subscribe to our newsletter, we use the data required for this purpose or data you have separately provided to send you our email newsletter regularly based on your consent in accordance with Art. 6 Para. 1 Sentence 1 lit. a GDPR. You can unsubscribe from the newsletter at any time by sending a message to the contact address provided below or by using the unsubscribe link in the newsletter. ``` After you unsubscribe, we will delete your email address from the mailing list unless you have expressly consented to further use of your data in accordance with Article 6 Paragraph 1 Sentence 1 Letter a GDPR, or we reserve the right to use your data beyond this scope, which is legally permitted and about which we inform you in this privacy policy. Please note that we analyze your user behavior when sending the newsletter. This includes analyzing your interaction with our newsletter by measuring, storing, and evaluating open and click rates for the purpose of designing future newsletter campaigns ("newsletter tracking"). For this analysis, the emails we send contain single-pixel technologies (e.g., web beacons, tracking pixels) stored on our website. For evaluation purposes, we link the following "newsletter data" in particular: the page from which the page was requested (so-called referrer URL), the date and time of the request, the description of the type of web browser used, the IP address of the requesting computer, the email address, the date and time of registration and confirmation, and single-pixel tracking technologies with your email address or your IP address and, if applicable, a unique ID. Links contained in the newsletter may also contain this ID. If you do not wish to be tracked in the newsletter, you can unsubscribe at any time as described above. The information will be stored for as long as you are subscribed to the newsletter.

5.2 Email Newsletter without Registration and Your Right to Object

If we receive your email address in connection with the sale of goods or services and you have not objected to this, we reserve the right, based on Section 7 Paragraph 3 of the German Unfair Competition Act (UWG), to regularly send you offers for similar products from our range by email. This serves to protect our overriding legitimate interests in contacting our customers for advertising purposes, in accordance with Art. 6 Para. 1 Sentence 1 lit. f GDPR.
You can object to this use of your email address at any time by sending a message to the contact details provided in this privacy policy or via a dedicated link in the advertising email, without incurring any costs other than the transmission costs at basic rates.
After unsubscribing, we will delete your email address from the mailing list, unless you have expressly consented to further use of your data in accordance with Art. 6 Para. 1 Sentence 1 lit. a GDPR or we reserve the right to further data processing that is legally permitted and about which we inform you in this policy.

5.3 Newsletter Distribution

The newsletter and the newsletter tracking described above may also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.

5.4 Postal Advertising and Your Right to Object

Furthermore, we reserve the right to use your first and last name as well as your postal address for our own advertising purposes, e.g., to send you interesting offers and information about our products by mail. This serves our legitimate interest in contacting our customers for advertising purposes, which outweighs your interests in accordance with Art. 6 Para. 1 Sentence 1 lit. f GDPR. You can object to the storage and use of your data for these purposes at any time by contacting us using the contact details provided in this privacy policy. After you withdraw your consent, we will delete your address from the mailing list, unless you have expressly consented to further use of your data in accordance with Article 6(1)(a) GDPR or we reserve the right to use your data beyond this scope, which is permitted by law and about which we inform you in this policy. The advertising mailings are sent by a service provider who processes data on our behalf, and to whom we transfer your data for this purpose. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.

6. Cookies and other technologies

6.1 General information

To make visiting our website attractive and to enable the use of certain functions, we use technologies including so-called cookies on various pages. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e., after you close your browser (so-called session cookies). Other cookies remain on your device and allow us to recognize your browser on your next visit (persistent cookies). You can find the storage duration in the overview in your web browser's cookie settings.

Protecting privacy on end devices

When using our online services, we use essential technologies to provide the explicitly requested telemedia service. The storage of information on your device or access to information already stored on your device does not require your consent.

For non-essential functions, the storage of information on your device or access to information already stored on your device requires your consent. Please note that if you do not grant your consent, some parts of the website may not be fully functional. Any consent you may have given will remain valid until you adjust or reset the relevant settings on your device.

Subsequent data processing through cookies and other technologies

We use technologies that are essential for the use of certain functions of our website (e.g., the shopping cart function). These technologies collect and process your IP address, the time of your visit, device and browser information, and information about your use of our website (e.g., information about the contents of your shopping cart). This serves our overriding legitimate interests in an optimized presentation of our services, as defined in Article 6(1)(f) GDPR.

We also use technologies to fulfill our legal obligations (e.g., to be able to demonstrate consent to the processing of your personal data) and for web analytics and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this privacy policy.

Cookie Settings

You can find the cookie settings for your browser at the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™ If you have consented to the use of these technologies in accordance with Article 6(1)(a) GDPR, you can withdraw your consent at any time by contacting us using the contact details provided in the privacy policy. Alternatively, you can click the privacy button. Please note that if you do not accept cookies, the functionality of our website may be limited.

On our website, we use Cookiebot to inform you about the cookies and other technologies we use on our website, and to obtain, manage, and document your consent, where required, to the processing of your personal data by these technologies. This is necessary in accordance with Article 6(1)(c) GDPR to fulfill our legal obligation under Article 7(1) GDPR to be able to demonstrate your consent to the processing of your personal data. Cookiebot is a service provided by Usercentrics A/S, Havnegade 39, 1058 Copenhagen, Denmark, which processes your data on our behalf. After you submit your cookie consent on our website, Cookiebot's web server stores your anonymized IP address, the date and time of your consent, browser information, the URL from which the consent was sent, information about your consent preferences, and an anonymous random key. A cookie is also used that contains the information about your consent preferences and the key. Your data will be deleted after twelve months unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use your data beyond this period, which is legally permitted and about which we inform you in this statement. Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection by decision: USA. The adequacy decision for the USA serves as the basis for the transfer of data to third countries, provided the respective service provider is certified. Until our service providers are certified, the data transfer continues to be based on the following: Standard Contractual Clauses of the European Commission.

7. Use of Cookies and Other Technologies

We use the following cookies and other technologies from third-party providers on our website. Unless otherwise stated for the individual technologies, this is done on the basis of your consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR. The data collected in this context will be deleted once the purpose for which it was collected has ceased and we have ended our use of the respective technology. You can revoke your consent at any time with effect for the future. Further information on your revocation options can be found in the section "Cookies and Other Technologies". Further information, including the basis of our cooperation with the individual providers, can be found under the individual technologies. If you have any questions about the providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.

7.1 Use of Google Services

We use the following technologies from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information about your use of our website that is automatically collected by Google technologies is generally transmitted to and stored on a server of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Unless otherwise stated for the individual technologies, data processing is based on a joint controllership agreement pursuant to Article 26 GDPR. Further information about data processing by Google can be found in Google's Privacy Policy.

Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined an adequate level of data protection by decision.

Our service providers are located and/or use servers in countries outside the EU and the EEA. For these countries, there is no adequacy decision from the European Commission. Our cooperation with them is based on standard data protection clauses of the European Commission.

 Google Analytics

For the purpose of website analysis, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information, and information about your use of our website), from which user profiles are created using pseudonyms. Cookies may be used for this purpose. If you visit our website from the EU, your IP address is stored on a server located in the EU to derive location data and is then immediately deleted before the traffic is forwarded to other Google servers for processing. Data processing is based on a data processing agreement with Google.

For the purpose of optimizing the marketing of our website, we have activated the data sharing settings for "Google products and services". This allows Google to access the data collected and processed by Google Analytics and subsequently use it to improve Google services. Data sharing with Google within the scope of these data sharing settings is based on an additional agreement between data controllers. We have no influence on the subsequent data processing by Google.

For the purpose of optimizing the marketing of our website, we use the so-called User ID function. With this function, we can assign a unique, permanent ID to your interaction data from one or more sessions on our online platforms and thus analyze your user behavior across devices and sessions.

For web analytics, the Google Analytics extension Google Signals enables so-called "cross-device tracking." If your internet-enabled devices are linked to your Google account and you have activated the "personalized advertising" setting in your Google account, Google can generate reports about your usage behavior (especially cross-device user numbers), even if you switch devices. We do not process any personal data ourselves; we only receive statistics generated by Google Signals.

For web analytics and advertising purposes, the so-called DoubleClick cookie, enabled by the Google Analytics extension, allows your browser to be recognized when you visit other websites. Google will use this information to compile reports on website activity and to provide other services related to website usage.

For advertising purposes in Google search results and on third-party websites, the so-called Google Remarketingcookie is set when you visit our website. This cookie automatically enables interest-based advertising by collecting and processing data (IP address, time of visit, device and browser information, and information about your use of our website) and using a pseudonymous cookie ID and based on the pages you have visited. Further data processing only takes place if you have activated the "personalized advertising" setting in your Google account. If you are logged into Google during your visit to our website, Google uses your data together with Google Analytics data to create and define target audience lists for cross-device remarketing.

For website analysis and event tracking, we use Google Ads Conversion Tracking to measure your subsequent user behavior if you arrived at our website via a Google Ads advertisement. Cookies may be used for this purpose, and data (IP address, time of visit, device and browser information, and information about your use of our website based on events we define, such as visiting a website or subscribing to a newsletter) may be collected. Usage profiles are then created from this data using pseudonyms.

If you do not give us your consent to the use of Google Ads in accordance with Art. 6 Para. 1 Sentence 1 lit. a GDPR, no cookies will be stored on or read from your device. The data processing described in the previous paragraphs will not take place. To close gaps in web analytics through behavioral and conversion modeling, pings with data (user agent, information about your consent behavior, screen resolution, IP address, page URL, information about ad clicks in URL parameters) are sent to Google. Your IP address is used to determine your IP country.

 Google reCAPTCHA

To protect our web forms from misuse and spam by automated software (bots), Google reCAPTCHA collects data (IP address, time of visit, browser information, and information about your use of our website) and analyzes your website usage using JavaScript and cookies. Other cookies stored in your browser by Google services are also evaluated. No personal data from the input fields of the respective form is read or stored.

 Google Fonts

To ensure consistent display of content on our website, the script code "Google Fonts" collects data (IP address, time of visit, device and browser information), transmits it to Google, and Google then processes it. We have no influence on this subsequent data processing.

 Google Tag Manager

Google Tag Manager allows us to manage various codes and services on our website. When implementing individual tags, Google may also process personal data (e.g., IP address, online identifiers (including cookies)). This data processing is based on a data processing agreement with Google.

Using Google Tag Manager enables the integration of various services/technologies.
If you do not wish to use individual tracking services and have therefore deactivated them, this deactivation will remain in effect for all affected tracking tags integrated via Google Tag Manager.

 YouTube Video Plugin

To embed third-party content, the YouTube Video Plugin, in the enhanced privacy mode we use, collects data (IP address, time of visit, device and browser information), transmits it to Google, and Google then processes it, but only when you play a video.

7.2 Use of Microsoft Services

We use the following technologies from Microsoft Ireland Operations Ltd., One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, D18 P521, Ireland (“Microsoft”). Data processing is based on a joint controllership agreement pursuant to Article 26 GDPR. The information about your use of our website that is automatically collected by Microsoft technologies is generally transmitted to and stored on a server of Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA. Further information about data processing by Microsoft can be found in the Microsoft's Privacy Statement.

Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined an adequate level of data protection by decision.

Our service providers are located and/or use servers in countries outside the EU and the EEA. For these countries, there is no adequacy decision from the European Commission. Our cooperation with them is based on standard data protection clauses of the European Commission.

 Microsoft Advertising

For advertising purposes in Bing, Yahoo, and MSN search results, as well as on third-party websites, the so-called Microsoft Advertising remarketingcookie is set when you visit our website. This cookie automatically enables interest-based advertising by collecting and processing data (IP address, time of visit, device and browser information, and information about your use of our website) and using a pseudonymous cookie ID and based on the pages you have visited.

For website analysis and event tracking, we use Microsoft Advertising Universal Event Tracking (UET) to measure your subsequent usage behavior if you have reached our website via a Microsoft Advertising ad. Cookies may be used for this purpose, and data (IP address, time of visit, device and browser information, and information about your use of our website based on events we define, such as visiting a website or subscribing to a newsletter) may be collected. Usage profiles are then created from this data using pseudonyms. If your internet-enabled devices are linked to your Microsoft account and you have not deactivated the "Interest-based advertising" setting in your Microsoft account, Microsoft can generate reports on usage behavior (especially cross-device user numbers), even if you switch devices, a process known as "cross-device tracking." We do not process any personal data in this context; we only receive statistics generated by Microsoft UET.

7.3 Use of Facebook Services

Use of Facebook Pixel

We use the Facebook Pixel as part of the technologies of Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (“Facebook (by Meta)” or “Meta Platforms Ireland”) described below. The Facebook Pixel automatically collects and stores data (IP address, time of visit, device and browser information, and information about your use of our website based on events we define, such as visiting a website or subscribing to a newsletter), from which user profiles are created using pseudonyms. Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (“Facebook (by Meta)” or “Meta Platforms Ireland”). As part of the so-called extended data matching process, additional information is collected and stored in hashed form for matching purposes, which can be used to identify individuals (e.g., names, email addresses, and telephone numbers). For this purpose, when you visit our website, the Facebook Pixel automatically sets a cookie that automatically enables your browser to be recognized when you visit other websites using a pseudonymous cookie ID. Facebook (by Meta) will combine this information with other data from your Facebook account and use it to compile reports on website activity and to provide other services related to website usage, in particular personalized and group-based advertising. The information about your use of our website automatically collected by Facebook (by Meta) technologies is generally transmitted to and stored on a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA. Further information about data processing by Facebook can be found in Facebook's Facebook's Privacy Policy (by Meta).
Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection by decision: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.
The adequacy decision for the USA serves as the basis for transfers to third countries, provided the respective service provider is certified. Such certification exists.
Our service providers are located and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico. There is no adequacy decision from the European Commission for these countries. Our cooperation with them is based on the following safeguards: Standard Contractual Clauses of the European Commission. Facebook Analytics As part of Facebook Business Tools, statistics on visitor activity on our website are generated from the data collected via the Facebook Pixel about your use of our website. This data processing is based on a data processing agreement with Facebook (by Meta). This analysis serves to optimize the presentation and marketing of our website. Facebook Ads (Advertising Manager) We advertise this website on Facebook (by Meta) and other platforms using Facebook Ads. We determine the parameters of each advertising campaign. Facebook (by Meta) is responsible for the precise implementation, in particular the decision regarding the placement of ads for individual users. Unless otherwise stated for the individual technologies, data processing is based on a joint controllership agreement pursuant to Article 26 GDPR. Joint controllership is limited to the collection of data and its transfer to Meta Platforms Ireland. The subsequent data processing by Meta Platforms Ireland is not covered by this.

7.4 Other providers of web analytics and online marketing services

Use of the Pinterest tag for web analytics and advertising purposes

For web analytics and advertising purposes on Pinterest and third-party websites, when you visit our website, technologies from Pinterest Europe Ltd, Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland ("Pinterest") are automatically collected and processed. This involves collecting and processing data (IP address, time of visit, device and browser information, and information about your use of our website based on events we define, such as visiting a page or subscribing to a newsletter) and using a pseudonymous cookie ID and the pages you visit. This enables interest-based advertising. Usage profiles are created from the collected data using pseudonyms. Pinterest will combine this information with other data from your Pinterest account and use it to compile reports on website activity and to provide other services related to website usage. We have no influence on the data processing by Pinterest and only receive statistics generated by the Pinterest tag. This allows us to measure your subsequent user behavior for website analysis and event tracking if you have reached our website via a Pinterest ad. The information automatically collected by Pinterest is generally transferred to and stored on a server of Pinterest, Inc., 505 Brannan St., San Francisco, CA 94107, USA. Data processing is based on a joint controllership agreement pursuant to Article 26 GDPR. Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined an adequate level of data protection by decision. Our service providers are located and/or use servers in countries outside the EU and the EEA. For these countries, there is no adequacy decision from the European Commission. Our cooperation with them is based on standard data protection clauses of the European Commission.

 Use of Amazon Services for Online Marketing

Through our advertising partner Amazon Europe Core S.à.r.l., 38 avenue John F. Kennedy, L-1855, Luxembourg ("Amazon"), we market advertising space for third-party providers on Amazon. These ads are displayed to you at various locations on this website. Amazon uses cookies to track the progress of each order and, in particular, to verify that you clicked on the respective ad and then ordered the product. For this purpose, data (IP address, time of visit, device and browser information, and information about your use of our website) is collected, transmitted to Amazon, and processed by Amazon. We have no influence over this data processing. The data processing is based on a joint controllership agreement pursuant to Article 26 GDPR. The information about your use of our website that Amazon automatically collects is generally transferred to and stored on a server of Amazon, Inc., 2021 7TH Ave, Seattle, WA 98121, USA. Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined an adequate level of data protection by decision. Our service providers are located and/or use servers in countries outside the EU and the EEA. For these countries, there is no adequacy decision from the European Commission. Our cooperation with them is based on standard data protection clauses of the European Commission.

 Use of Criteo for Online Marketing

Through our advertising partner Criteo SA, 32 Rue Blanche, 75009 Paris, France ("Criteo"), we advertise this website in search results and on third-party websites. When you visit our website, a retargeting cookie from Criteo or its partners is automatically set. This cookie uses a pseudonymous cookie ID and the pages you have visited to enable interest-based advertising. Data processing is based on a joint controllership agreement pursuant to Article 26 of the GDPR. We determine the parameters of each advertising campaign. Criteo is responsible for the precise implementation (e.g., deciding on the placement of individual ads). The data automatically collected by Criteo (IP address, time of visit, device and browser information, and information about your use of our website) may be combined by Criteo with information from other sources and transmitted to Criteo advertising partners. Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined an adequate level of data protection by decision. Our service providers are located and/or use servers in countries outside the EU and the EEA. For these countries, there is no adequacy decision from the European Commission. Our cooperation with them is based on standard data protection clauses of the European Commission.

8. Integration of the Trusted Shops Trustbadge/other widgets

If you have given your consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR, Trusted Shops widgets are integrated on this website to display Trusted Shops services (e.g., trustmarks, collected reviews) and to offer Trusted Shops products to buyers after an order.

The Trustbadge and the services advertised with it are offered by Trusted Shops SE, Subbelrather Str. 15C, 50823 Cologne, Germany ("Trusted Shops"), with whom we are jointly responsible for data protection pursuant to Art. 26 GDPR. In the following section of this privacy notice, we inform you about the essential contractual content pursuant to Article 26 Paragraph 2 GDPR. Within the framework of the joint controllership between us and Trusted Shops SE, please contact Trusted Shops preferably with any data protection questions and to assert your rights, using the contact options provided in the Privacy Policy. However, you may always contact the controller of your choice. Your inquiry will then be forwarded to the other controller for a response, if necessary. 8.1 Data Processing When Integrating the Trustbadge/Other Widgets The Trustbadge is provided by a US-based CDN (Content Delivery Network) provider. An adequate level of data protection is ensured in each case by an adequacy decision of the EU Commission, which for the USA can be accessed here. Service providers from the USA are generally certified under the EU-U.S. Data Privacy Framework (DPF). Further information can be found here. If service providers are not certified under the DPF, standard contractual clauses have been concluded as a suitable safeguard.

When the Trustbadge is accessed, the web server automatically saves a server log file, which also contains your IP address, the date and time of access, the amount of data transferred, and the requesting provider (access data), and documents the access. The IP address is anonymized immediately after collection, so that the stored data cannot be associated with you personally. The anonymized data is used in particular for statistical purposes and for error analysis.

8.2 Data Processing After Order Completion

If you have given your consent, the Trustbadge accesses order information stored on your device (order total, order number, and, if applicable, purchased product) and your email address after order completion. Your email address is then hashed using a cryptographic one-way function. The hash value is subsequently transmitted to Trusted Shops along with the order information in accordance with Art. 6 Para. 1 Sentence 1 lit. a GDPR.
This serves to verify whether you are already registered for Trusted Shops services. If this is the case, further processing will take place in accordance with the contractual agreement. If you are not yet registered for the services or do not consent to automatic recognition via the Trustbadge, you will subsequently have the option to register manually for the services or to purchase buyer protection as part of your existing user agreement. For this purpose, the Trustbadge accesses the following information, which is stored on your device, after you complete your order: order total, order number, and email address. This is necessary so that we can offer you buyer protection. Data is only transmitted to Trusted Shops if you actively choose to purchase buyer protection by clicking the corresponding button in the Trustcard. If you choose to use the services, further processing is governed by the contractual agreement with Trusted Shops pursuant to Art. 6 Para. 1 lit. b GDPR, in order to complete your registration for buyer protection, secure your order, and, if applicable, subsequently send you review invitations by email.

Trusted Shops uses service providers for hosting, monitoring, and logging. The legal basis for this is Article 6(1)(f) GDPR for the purpose of ensuring smooth operation. This may involve processing in third countries (USA, UK, and Israel). An adequate level of data protection is ensured in each case by an adequacy decision of the EU Commission, which can be accessed here for the USA, here for the UK, here for the UK, and here for Israel. Service providers from the USA are generally certified under the EU-U.S. Data Privacy Framework (DPF). Further information can be found here. If service providers used are not certified under the DPF, standard contractual clauses have been concluded as an appropriate safeguard.

9. Social Media

9.1 Social Buttons from Facebook (by Meta), X (formerly: Twitter), Instagram (by Meta), Pinterest, Xing, Whatsapp

Our website uses social buttons from social networks. These are only embedded in the page as HTML links, so that no connection to the servers of the respective provider is established when you visit our website. Clicking on one of the buttons will open the website of the respective social network in a new browser window. There you can, for example, click the Like or Share button.

9.2 Our online presence on Facebook (by Meta), X (formerly: Twitter), Instagram (by Meta), YouTube, Pinterest, LinkedIn, Xing

If you have given your consent to the respective social media operator in accordance with Art. 6 Para. 1 Sentence 1 lit. a GDPR, your data will be automatically collected and stored when you visit our online presences on the aforementioned social media platforms for market research and advertising purposes. Pseudonymous user profiles will be created from this data. These profiles can be used, for example, to display advertisements within and outside the platforms that are likely to correspond to your interests. Cookies are generally used for this purpose. For detailed information on how the respective social media provider processes and uses your data, as well as contact options and your related rights and privacy settings, please refer to the providers' privacy policies linked below. Should you require further assistance, please contact us.

Facebook (by Meta) is a service provided by Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland ("Meta Platforms Ireland"). Information about your use of our online presence on Facebook (by Meta) that is automatically collected by Meta Platforms Ireland is generally transferred to and stored on a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA. Data processing in connection with visiting a Facebook (by Meta) fan page is based on a joint controllership agreement pursuant to Article 26 GDPR. Further information (information on Insights data) can be found here.

Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection by decision: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.

The adequacy decision for the USA serves as the basis for transfers to third countries, provided the respective service provider is certified. Certification is in place.

Our service providers are located and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico.
There is no adequacy decision from the European Commission for these countries. Our cooperation with them is based on these safeguards: Standard Contractual Clauses of the European Commission.

X is a service provided by Twitter International Unlimited Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland ("X"). The information automatically collected by X about your use of our online presence on X is generally transferred to and stored on a server of X Corp., FM 1209, Building 2, Bastrop, TX 78602, USA.

Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined an adequate level of data protection by decision.

Our service providers are located and/or use servers in countries outside the EU and the EEA. For these countries, there is no adequacy decision from the European Commission. Our cooperation with them is based on standard data protection clauses of the European Commission.

Instagram (by Meta) is a service provided by Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland ("Meta Platforms Ireland"). Information about your use of our online presence on Instagram, automatically collected by Meta Platforms Ireland, is generally transferred to and stored on a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, CA 94025, USA. Data processing in connection with visiting an Instagram (by Meta) fan page is based on a joint controllership agreement pursuant to Article 26 GDPR. Further information (information on Insights data) can be found here.

Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection by decision: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.

The adequacy decision for the USA serves as the basis for transfers to third countries, provided the respective service provider is certified. Certification is in place.

Our service providers are located and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico.
There is no adequacy decision from the European Commission for these countries. Our cooperation with you is based on these safeguards: Standard Contractual Clauses of the European Commission.

YouTube is a service provided by Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information automatically collected by Google about your use of our online presence on YouTube is generally transmitted to and stored on a server of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined an adequate level of data protection by decision.

Our service providers are located and/or use servers in countries outside the EU and the EEA. There is no adequacy decision from the European Commission for these countries. Our cooperation with them is based on standard data protection clauses of the European Commission.

Pinterestis a service provided by Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland ("Pinterest"). The information automatically collected by Pinterest about your use of our online presence on Pinterest is generally transmitted to and stored on a server of Pinterest, Inc., 505 Brannan St., San Francisco, CA 94107, USA.

Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined an adequate level of data protection by decision.

Our service providers are located and/or use servers in countries outside the EU and the EEA. For these countries, there is no adequacy decision from the European Commission. Our cooperation with them is based on standard data protection clauses of the European Commission.

LinkedIn is a service provided by LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland ("LinkedIn"). The information automatically collected by LinkedIn about your use of our online presence on LinkedIn is generally transferred to and stored on a server of LinkedIn Corporation, 1000 W. Maude Avenue, Sunnyvale, CA 94085, USA.

Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection by decision: USA.

The adequacy decision for the USA serves as the basis for the transfer of data to third countries, provided the respective service provider is certified. Such certification exists.

Xingis a service provided by New Work SE, Am Strandkai 1, 20457 Hamburg, Germany.

10. Contact Options and Your Rights

10.1 Your Rights

As a data subject, you have the following rights: Pursuant to Article 15 GDPR, you have the right to request information about your personal data processed by us to the extent specified therein; pursuant to Article 16 GDPR, you have the right to request the immediate rectification of inaccurate personal data or the completion of incomplete personal data stored by us; pursuant to Article 17 GDPR, you have the right to request the erasure of your personal data stored by us, unless further processing is necessary for exercising the right of freedom of expression and information; for compliance with a legal obligation; for reasons of public interest; or for the establishment, exercise, or defense of legal claims; pursuant to Article 18 GDPR. The right to request the restriction of the processing of your personal data if:
  • you contest the accuracy of the data;
  • the processing is unlawful, but you object to its erasure;
  • we no longer need the data, but you require it for the establishment, exercise, or defense of legal claims; or
  • you have objected to the processing pursuant to Article 21 GDPR;
  • pursuant to Article 20 GDPR, the right to receive your personal data, which you have provided to us, in a structured, commonly used, and machine-readable format or to request its transmission to another controller;
  • pursuant to Article 77 GDPR, the right to lodge a complaint with a supervisory authority. You can usually contact the supervisory authority of your habitual residence, your place of work, or our company's registered office.
  • Right to object

    Insofar as we process personal data as explained above to protect our overriding legitimate interests within the framework of a balancing of interests, you can object to this processing with effect for the future. If the processing is for direct marketing purposes, you can exercise this right at any time as described above. Insofar as processing is carried out for other purposes, you have the right to object only if there are grounds relating to your particular situation. After you exercise your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defense of legal claims. This does not apply if the processing is for direct marketing purposes. Then we will no longer process your personal data for this purpose.

    10.2 Contact Options

    If you have any questions regarding the collection, processing, or use of your personal data, or if you wish to request information, correction, restriction, or deletion of data, or to withdraw your consent or object to a specific use of your data, please contact us directly using the contact details in our legal notice.

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