Data Protection & Security

Timeshop24.de is a certified Trusted Shops member and therefore meets the high requirements of data security and guarantees the sensitive handling of customer data. Here you get to know more about the resulting data and how they are used.

Privacy policy

The person responsible for data processing is:
Oliver Bolk
Rathausplatz 3
52152 Simmerath
Germany
Email: info@timeshop24.de

Telephone: 49 (0) 2473-927100

We are pleased that you are interested in our online shop. The protection of your privacy is very important to us. Below we will provide you with detailed information about how we handle your data.

1. Access data and hosting

You can visit our websites without providing any personal information. Each time a website is accessed, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of access, the amount of data transferred and the requesting provider (access data), and documents the access. This access data is evaluated solely for the purpose of ensuring trouble-free operation of the site and improving our offering. This serves to safeguard our legitimate interests in a correct presentation of our offering in accordance with Art. 6 Paragraph 1 Clause 1 Letter f of GDPR, which prevail when balancing interests. All access data is deleted no later than seven days after the end of your visit to the site.

Hosting

The services for hosting and displaying the website are partly provided by our service providers as part of processing on our behalf. Unless otherwise stated in this data protection declaration, all access data and all data collected in forms provided for this purpose on this website are processed on their servers. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact options described in this privacy policy.

2. Data processing for contract execution and contact

2.1 Data processing for contract execution

For the purpose of contract processing (including inquiries regarding and processing of any existing warranty and performance claims as well as any statutory updating obligations) in accordance with Art. 6 Paragraph 1 Clause 1 Letter b of GDPR, we collect personal data if you voluntarily provide it to us as part of your order. Mandatory fields are marked as such because in these cases we absolutely need the data to process the contract and we cannot send the order without it. Which data is collected can be seen from the respective input forms.

Further information on the processing of your data, in particular on the transfer to our service providers for the purpose of order, payment and shipping processing, can be found in the following sections of this privacy policy. Once the contract has been fully processed, your data will be restricted for further processing and deleted after the retention periods under tax and commercial law have expired in accordance with Art. 6 Paragraph 1 Clause 1 Letter c of GDPR, unless you have expressly consented to further use of your data in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this declaration.

2.2 Customer account

If you have given your consent to this in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR by deciding to open a customer account, we will use your data for the purpose of opening a customer account and to store your data for further future orders on our website. Your customer account can be deleted at any time and can be done either by sending a message to the contact option described in this data protection declaration or via a function provided for this purpose in the customer account. After your customer account has been deleted, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this declaration.

2.3 Contact

As part of customer communication, we collect personal data to process your inquiries in accordance with Art. 6 Paragraph 1 Clause 1 Letter b of GDPR if you voluntarily provide this data to us when contacting us (e.g. via contact form, live chat tool or email). Mandatory fields are marked as such because in these cases we absolutely need the data to process your contact. Which data is collected can be seen from the respective input forms. Once your request has been fully processed, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this declaration.

Live chat tool Userlike

For the purpose of customer communication, we use the live chat tool from Userlike UG (limited liability), Probsteigasse 44-46, 50670 Cologne, Germany ("Userlike"). This serves to safeguard our legitimate interests in effective and improved customer communication in accordance with Art. 6 Paragraph 1 Clause 1 Letter f of GDPR, which prevail within the framework of a balancing of interests. Userlike works for us on our behalf.

3. Data processing for the purpose of shipping processing

In order to fulfill the contract in accordance with Art. 6 Paragraph 1 Clause 1 Letter b of GDPR, we pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this data protection declaration.

Data transfer to shipping service providers for the purpose of shipping notification

If you have given us your express consent to do so during or after your order, we will pass on your e-mail address and telephone number to the selected shipping service provider in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR so that they can contact you before delivery for the purpose of delivery notification or coordination.
Consent can be revoked at any time by sending a message to the contact option described in this data protection declaration or directly to the shipping service provider at the contact address listed below. After revocation, we will delete the data you have provided for this purpose unless you have expressly consented to further use of your data or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this declaration. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this data protection declaration.

United Parcel Service Deutschland S.à r.l. & Co. OHG
Görlitzer Straße 1
41460 Neuss
Germany

DHL Paket GmbH
Sträßchensweg 10
53113 Bonn
Germany

DPD Deutschland GmbH
Wailandtstraße 1
63741 Aschaffenburg
Germany

Deutsche Post AG (DHL Group)
Charles-de-Gaulle-Str. 20
53113 Bonn
Germany

4. Data processing for payment processing

When processing payments in our online shop, we work with these partners: technical service providers, credit institutions, payment service providers.

4.1 Data processing for transaction processing

Depending on the payment method selected, we pass on the data necessary for processing the payment transaction to our technical service providers who work for us as part of order processing, or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary to process the payment. This serves to fulfill the contract in accordance with Art. 6 Paragraph 1 Clause 1 Letter b of GDPR. In some cases, the payment service providers collect the data required to process the payment themselves, e.g. on their own website or via a technical integration in the ordering process. In this respect, the data protection declaration of the respective payment service provider applies.
If you have any questions about our payment processing partners and the basis of our cooperation with them, please use the contact options described in this data protection declaration.

4.2 Data processing for the purpose of fraud prevention and optimizing our payment processes

If necessary, we will provide our service providers with additional data, which they will use together with the data necessary for processing the payment as our processors for the purpose of fraud prevention and optimizing our payment processes (e.g. invoicing, processing contested payments, accounting support). In accordance with Art. 6 (1) sentence 1 lit. f GDPR, this serves to safeguard our legitimate interests in protecting ourselves against fraud and in efficient payment management, which prevail within the framework of a balancing of interests.

4.3 Credit check

If you have given us your express consent to do so in accordance with Art. 6 (1) sentence 1 lit. a, 22 (2) lit. c GDPR, we reserve the right to obtain an identity and credit report from service providers specializing in this (credit agencies). For this purpose, we will transmit your personal data required for a credit check to:

SCHUFA Holding AG
Kormoranweg 5
65201 Wiesbaden
Germany

Appropriate measures to safeguard your rights, freedoms and legitimate interests will be taken into account. You have the opportunity to explain your point of view and contest the decision by contacting the contact option described in this privacy policy. After the contract has been fully processed, your data processed for this purpose will be deleted unless you have expressly consented to further use of your data or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this declaration. You can revoke your consent at any time by sending a message to the contact details below. This may mean that we can no longer offer you certain payment options.

4.4 Identity and credit check when selecting Klarna payment services

Klarna direct debit, purchase on account via Klarna, Klarna installment purchase
If you decide to use the payment services of Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter Klarna), we ask for your consent in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR that we may transmit the data necessary for processing the payment and an identity and credit check to Klarna. In Germany, the credit agencies named in Klarna's privacy policy can be used for identity and credit checks. Klarna uses the information received about the statistical probability of a payment default to make a balanced decision about the establishment, implementation or termination of the contractual relationship. You can revoke your consent at any time by sending a message to the contact option named in this privacy policy. This may mean that we can no longer offer you certain payment options. You can revoke your consent to this use of personal data at any time, including to Klarna.

4.5 Identity and credit check when selecting purchase on account via PayPal and Ratepay

If you choose the purchase on account payment method (offered via Ratepay GmbH, Franklinstraße 28-29, 10587 Berlin (hereinafter Ratepay) and PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg (hereinafter PayPal)), we ask for your consent in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR that we may transmit the data necessary for processing the payment and an identity and credit check to Ratepay. In Germany, the credit agencies named in the Ratepay's privacy policy can be used for identity and credit checks. Ratepay uses the information received about the statistical probability of a payment default to make a balanced decision about the establishment, implementation or termination of the contractual relationship. You can revoke your consent at any time by sending a message to the contact option named in this privacy policy. This may mean that we can no longer offer you certain payment options. Additional information on data protection at PayPal can be found here.

4.6 Installment payment option

If you select the installment payment option and give the necessary consent under data protection law in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR, personal data (first name, last name, address, email, telephone number, date of birth, IP address, gender) together with the data required for transaction processing (product, invoice amount, due dates, total amount, invoice number, taxes, currency, order date and time of order) will be transmitted to our partner Klarna Bank AB, German Branch, Chausseestrasse 117, 10115 Berlin, Germany for the purposes of processing this payment method.
To verify the identity and creditworthiness of the customer, our partner carries out queries and obtains information from publicly accessible databases and credit agencies. The providers from whom information and, where applicable, creditworthiness information is obtained on the basis of mathematical-statistical procedures, as well as further details on the processing of your data after transmission to our partner Klarna Bank AB, German Branch, can be found in their privacy policy, which you can find here: https://cdn.klarna.com/1.0/shared/content/policy/data/de_de/data_protection.pdf
Our partner Klarna Bank AB, German Branch uses the information received on the statistical probability of a payment default to make a balanced decision on the establishment, implementation or termination of the contractual relationship. You have the option of contacting our partner Klarna Bank AB, German Branch to explain your point of view and contest the decision. The consent to the transfer of data given during the ordering process can be revoked at any time, even without giving reasons, with effect for the future.

5. Advertising by email, post

5.1 Email newsletter with registration and newsletter tracking

If you subscribe to our newsletter, we will use the data required for this purpose or separately provided by you to regularly send you our email newsletter based on your consent in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR. You can unsubscribe from the newsletter at any time and can do so either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your email address from the recipient list unless you have expressly consented to further use of your data in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this declaration.

We would like to point out that we evaluate your user behavior when sending the newsletter. For this purpose, we also analyze your use of our newsletter by measuring, storing and evaluating opening rates and click rates for the purpose of designing future newsletter campaigns ("newsletter tracking").

For this evaluation, the emails sent contain single-pixel technologies (e.g. so-called web beacons, tracking pixels) that are stored on our website. For the evaluations, we link in particular the following "newsletter data":

the page from which the page was requested (so-called referrer URL),
the date and time of the call,
the description of the type of web browser used,
the IP address of the requesting computer,
the email address,
the date and time of registration and confirmation

and the one-pixel technologies with your email address or your IP address and, if applicable, an individual ID. Links contained in the newsletter can also contain this ID.

If you do not want newsletter tracking, you can unsubscribe from the newsletter at any time - as described above.

The information will be stored as long as you are subscribed to the newsletter.

5.2 E-mail newsletter without registration and your right of objection

If we receive your e-mail address in connection with the sale of a product or service and you have not objected to this, we reserve the right, on the basis of Section 7 Paragraph 3 of the Unfair Competition Act (UWG), to regularly send you offers for products from our range that are similar to those you have already purchased. This serves to safeguard our legitimate interests in advertising to our customers in accordance with Art. 6 Paragraph 1 Clause 1 Letter f of GDPR, which predominate within the framework of a balancing of interests.
You can object to this use of your e-mail address at any time by sending a message to the contact option described in this data protection declaration or via a link provided for this purpose in the advertising e-mail, without incurring any costs other than the transmission costs according to the basic rates.
After unsubscribing, we will delete your e-mail address from the recipient list unless you have expressly consented to further use of your data in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this declaration.

5.3 Newsletter dispatch

The newsletter and the newsletter tracking described above may also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact options described in this privacy policy.

5.4 Postal advertising and your right of objection

We also reserve the right to use your first and last name as well as your postal address for our own advertising purposes, e.g. to send you interesting offers and information about our products by post. This serves to safeguard our legitimate interests in advertising to our customers, which prevail within the framework of a balancing of interests in accordance with Art. 6 Paragraph 1 Clause 1 Letter f of GDPR. You can object to the storage and use of your data for these purposes at any time by sending a message to the contact option described in this privacy policy.
After revoking your consent, we will delete your address from the recipient list unless you have expressly consented to further use of your data in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this declaration.

The advertising mailings are carried out as part of processing on our behalf by a service provider to whom we pass on your data for this purpose. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

6. Cookies and other technologies

6.1 General information

In order to make visiting our website attractive and to enable the use of certain functions, we use technologies on various pages, including so-called cookies. Cookies are small text files that are automatically saved on your device. Some of the cookies we use are deleted at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser the next time you visit (persistent cookies).

Protection of privacy on end devices
When using our online service, we use absolutely necessary technologies in order to be able to provide the expressly requested telemedia service. The storage of information on your device or access to information that is already stored on your device does not require your consent.

For functions that are not absolutely necessary, the storage of information on your device or access to information that is already stored on your device requires your consent. We would like to point out that if you do not give your consent, parts of the website may not be fully usable. Any consent you may have given will remain in effect until you adjust or reset the respective settings on your device.

Possible downstream data processing through cookies and other technologies

We use technologies that are absolutely necessary for the use of certain functions of our website (e.g. shopping cart function). These technologies collect and process IP addresses, time of visits, device and browser information, and information about your use of our website (e.g. information about the contents of the shopping cart). As part of a balancing of interests, this serves the overriding legitimate interests in an optimized presentation of our offer in accordance with Art. 6 Para. 1 Clause 1 Letter f of GDPR.

We also use technologies to fulfill the legal obligations to which we are subject (e.g. to be able to prove consent to the processing of your personal data) as well as for web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this data protection declaration. We may also use technologies that are not listed individually in this privacy policy. You can find more information about these technologies, including the respective legal basis for data processing, on the Usercentrics platform. You can access this at this link: https://www.timeshop24.de/#uc-corner-modal-show.

Cookie settings

You can find the cookie settings for your browser under the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

If you have consented to the use of technologies in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR, you can revoke your consent at any time by sending a message to the contact option described in the privacy policy. Alternatively, you can also access the following link: https://www.timeshop24.de/#uc-corner-modal-show. If you do not accept cookies, the functionality of our website may be limited.

6.2 Use of Usercentrics Consent Management Platform to manage consents

We use the Usercentrics Consent Management Platform ("Usercentrics") on our website to inform you about the cookies and other technologies we use on our website, as well as to obtain, manage and document your consent, if required by law, to the processing of your personal data by these technologies. This is necessary in accordance with Art. 6 Para. 1 S. 1 lit. c GDPR to fulfill our legal obligation pursuant to Art. 7 Para. 1 GDPR to be able to prove your consent to the processing of your personal data, to which we are subject. Usercentrics is an offer from Usercentrics GmbH, Sendlinger Straße 7, 80331 Munich, Germany, which processes your data on our behalf. When you visit our website, the Usersentrics web server saves a so-called server log file, which also contains your anonymized IP address, the date and time of the visit, device and browser information, and information on your consent behavior. Your data will be deleted after three years unless you have expressly consented to further use of your data in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this declaration.

Our service providers are located and/or use servers in the following countries, for which the European Commission has determined that there is an adequate level of data protection: USA.

The adequacy decision for the USA applies as the basis for transfers to third countries, provided that the respective service provider is certified. Certification is available.

7. Use of cookies and other technologies

We use the following cookies and other third-party technologies on our website. Unless otherwise stated for the individual technologies, this is done on the basis of your consent in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR. Once the purpose no longer applies and we no longer use the respective technology, the data collected in this context will be deleted. You can revoke your consent at any time with effect for the future. Further information on your options for revoking your consent can be found in the "Cookies and other technologies" section. Further information, including the basis of our cooperation with the individual providers, can be found for the individual technologies. If you have any questions about the providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

7.1 Use of Google services

We use the technologies presented below from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information automatically collected by Google technologies about your use of our website is generally transferred to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there. Unless otherwise stated for the individual technologies, data processing is carried out on the basis of an agreement concluded for the respective technology between joint controllers in accordance with Art. 26 GDPR. Further information about data processing by Google can be found in the Google's privacy policy.

Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined that there is an adequate level of data protection.

Our service providers are located and/or use servers in countries outside the EU and the EEA. There is no adequacy decision from the European Commission for these countries. Our cooperation with them is based on standard data protection clauses of the European Commission.

Google Analytics

For the purpose of website analysis, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information as well as information about your use of our website), from which usage profiles are created using pseudonyms. Cookies may be used for this purpose. If you visit our website from the EU, your IP address will be stored on a server located in the EU to derive location data and then immediately deleted before the traffic is forwarded to other Google servers for processing. The data processing takes place on the basis of an agreement on order processing by Google.

For the purpose of optimized marketing of our website, we have activated the data sharing settings for "Google products and services" . This allows Google to access the data collected and processed by Google Analytics and then use it to improve Google services. The data is released to Google as part of these data sharing settings on the basis of an additional agreement between the responsible parties. We have no influence on the subsequent data processing by Google.

For the purpose of optimized marketing of our website, we use the so-called User ID function. With the help of this function, we can assign a unique, permanent ID to your interaction data from one or more sessions on our online presence and thus analyze your user behavior across devices and sessions.

For web analysis, the extension function of Google Analytics Google Signals enables so-called "cross-device tracking". If your internet-enabled devices are linked to your Google account and you have activated the "personalized advertising" setting in your Google account, Google can create reports on your usage behavior (in particular the number of users across devices), even if you change your device. We do not process any personal data in this regard; we only receive statistics created on the basis of Google Signals.

For web analysis and advertising purposes, the extension function of Google Analytics, the so-called DoubleClick cookie, enables your browser to be recognized when you visit other websites. Google will use this information to compile reports on website activity and to provide other services related to website usage.

Google Ads

For advertising purposes in Google search results and on third-party websites, the so-called Google remarketing cookie is set when you visit our website, which automatically enables interest-based advertising by collecting and processing data (IP address, time of visit, device and browser information, and information about your use of our website) and by means of a pseudonymous cookie ID and based on the pages you visit. Any further data processing only takes place if you have activated the "personalized advertising" setting in your Google account. In this case, if you are logged into Google while visiting our website, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing.

For website analysis and event tracking, we use Google Ads conversion tracking to measure your subsequent usage behavior if you came to our website via a Google Ads advertisement. Cookies can be used for this purpose and data (IP address, time of visit, device and browser information as well as information on your use of our website based on events specified by us, such as visiting a website or subscribing to a newsletter) can be collected, from which usage profiles are created using pseudonyms.

If you do not give us your consent in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR to use Google Ads, no cookies will be stored on your device or read. The data processing described in the previous paragraphs will not take place. In order to close gaps in web analysis through behavior and conversion modeling, pings with data (user agent, information on your consent behavior, screen resolution, IP address, page URL, information on ad clicks in URL parameters) are sent to Google. Your IP address is used to derive the IP country.

Google reCAPTCHA

To protect against misuse of our web forms and spam by automated software (so-called bots), Google reCAPTCHA collects data (IP address, time of visit, browser information and information about your use of our website) and uses so-called JavaScript and cookies to analyze your use of our website. In addition, other cookies stored in your browser by Google services are evaluated. Personal data from the input fields of the respective form is not read or saved.

Google Fonts

To ensure a uniform presentation of the content on our website, the script code "Google Fonts" collects data (IP address, time of visit, device and browser information), transmits it to Google and then processes it by Google. We have no influence on this subsequent data processing.

Google Tag Manager

With the Google Tag Manager we can manage various codes and services on our website. When implementing the individual tags, Google may also process personal data (e.g. IP address, online identifiers (including cookies)). The data processing is carried out on the basis of an agreement on order processing by Google.

By using the Google Tag Manager, an integration of various services/technologies can be achieved.
If you do not wish to use individual tracking services and have therefore deactivated them, the deactivation remains in place for all affected tracking tags that are integrated by the Google Tag Manager.

YouTube Video Plugin

To integrate third-party content, data (IP address, time of visit, device and browser information) is collected via the YouTube video plugin in the extended data protection mode we use, transmitted to Google and then processed by Google only if you play a video.

7.2 Use of Microsoft services

We use the technologies shown below from Microsoft Ireland Operations Ltd., One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, D18 P521, Ireland ("Microsoft"). Data processing is carried out on the basis of an agreement between joint controllers in accordance with Art. 26 GDPR. The information automatically collected by Microsoft technologies about your use of our website is generally transferred to a server of Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA and stored there. Further information about data processing by Microsoft can be found in the Microsoft privacy policy.

Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined an adequate level of data protection.

Microsoft Advertising

For advertising purposes in the Bing, Yahoo and MSN search results as well as on third-party websites, the so-called Microsoft Advertising remarketing cookie is set when you visit our website, which automatically enables interest-based advertising by collecting and processing data (IP address, time of visit, device and browser information as well as information about your use of our website) and by means of a pseudonymous cookie ID and based on the pages you visit.

For website analysis and event tracking, we use Microsoft Advertising Universal Event Tracking (UET) to measure your subsequent usage behavior if you have reached our website via a Microsoft Advertising advertisement. Cookies can be used for this purpose and data (IP address, time of visit, device and browser information as well as information about your use of our website based on events specified by us, such as visiting a website or subscribing to a newsletter) can be collected, from which usage profiles are created using pseudonyms. If your internet-enabled devices are linked to your Microsoft account and you have not deactivated the "interest-based advertising" setting in your Microsoft account, Microsoft can create reports on usage behavior (in particular the number of users across devices), even if you change your device, so-called "cross-device tracking". We do not process personal data in this respect; we only receive statistics created on the basis of Microsoft UET.

7.3 Use of Facebook services

Use of Facebook Pixel

We use the Facebook Pixel as part of the technologies presented below from Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland ("Facebook (by Meta)" or "Meta Platforms Ireland"). With the Facebook Pixel, data (IP address, time of visit, device and browser information as well as information about your use of our website based on events specified by us, such as visiting a website or subscribing to a newsletter) is automatically collected and stored, from which user profiles are created using pseudonyms. As part of the so-called extended data comparison, information is also collected and stored in hashed form for comparison purposes, with which individuals can be identified (e.g. names, e-mail addresses and telephone numbers). For this purpose, when you visit our website, the Facebook Pixel automatically sets a cookie that automatically enables your browser to be recognized when you visit other websites using a pseudonymous cookie ID. Facebook (by Meta) will combine this information with other data from your Facebook account and use it to compile reports on website activity and to provide other services related to website usage, in particular personalized and group-based advertising.
The information automatically collected by Facebook (by Meta) technologies about your use of our website is generally transferred to and stored on a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA. Further information about data processing by Facebook can be found in the Facebook privacy policy (by Meta).

Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.

The adequacy decision for the USA applies as the basis for transfers to third countries, provided that the respective service provider is certified. Certification is available.

Our service providers are located and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico. There is no adequacy decision from the European Commission for these countries. Our cooperation with them is based on these guarantees: Standard data protection clauses of the European Commission.

Facebook Analytics

As part of the Facebook Business Tools, statistics on visitor activities on our website are created from the data collected with the Facebook Pixel about your use of our website. The data processing is carried out on the basis of an agreement on order processing by Facebook (by Meta). Your analysis serves to optimally present and market our website.

7.4 Other providers of web analysis and online marketing services

Use of Pinterest Tag for web analysis and advertising purposes

For web analysis and advertising purposes on Pinterest and on third-party websites, when you visit our website, technologies from Pinterest Europe Ltd, Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland ("Pinterest") are used automatically to collect and process data (IP address, time of visit, device and browser information as well as information about your use of our website based on events specified by us, such as visiting a website or subscribing to a newsletter) and by means of a pseudonymous CookieID and based on the pages you visit, interest-based advertising is enabled. Usage profiles are created from the data collected using pseudonyms. Pinterest will combine this information with other data from your Pinterest account and use it to compile reports on website activity and provide other services related to website activity. We have no influence on data processing by Pinterest and only receive statistics created on the basis of Pinterest Tags. This allows us to measure your subsequent usage behavior for website analysis and event tracking if you came to our website via a Pinterest advertisement. The information automatically collected by Pinterest is usually transferred to a server of Pinterest, Inc., 505 Brannan St., San Francisco, CA 94107, USA and stored there. Data processing is based on an agreement between joint controllers in accordance with Art. 26 GDPR.

Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined that there is an adequate level of data protection.

Use of Amazon services for online marketing

We market space for third-party advertisements on Amazon through the advertising partner Amazon Europe Core S.à.r.l., 38 avenue John F. Kennedy, L-1855 ,Luxembourg ("Amazon"). These advertisements are shown to you at various points on this website. Using cookies, Amazon can track the progress of the respective order and, in particular, understand that you clicked on the respective advertisement and then ordered the product. For this purpose, data (IP address, time of visit, device and browser information as well as information about your use of our website) is collected, transmitted to Amazon and processed by Amazon. We have no influence on this data processing. The data processing is carried out on the basis of an agreement between joint controllers in accordance with Art. 26 GDPR. The information automatically collected by Amazon about your use of our website is usually transferred to a server of Amazon, Inc., 2021 7TH Ave, Seattle,WA 98121, USA and stored there.

Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined an adequate level of data protection.

Use of Criteo for online marketing

We advertise this website in search results and on third-party websites via the advertising partner Criteo SA, 32 Rue Blanche, 75009 Paris, France ("Criteo"). When you visit our website, a retargeting cookie is automatically set by Criteo or its partners, which enables interest-based advertising using a pseudonymous cookie ID and based on the pages you visit. Data processing is carried out on the basis of an agreement between joint controllers in accordance with Art. 26 GDPR. We determine the parameters of the respective advertising campaign. Criteo is responsible for the exact implementation (e.g. the decision on the placement of the individual advertisements). The data automatically collected by Criteo (IP address, time of visit, device and browser information as well as information about your use of our website) may be combined by Criteo with information from other sources and transmitted to Criteo advertising partners.

Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined an adequate level of data protection.

8. Integration of the Trusted Shops Trustbadge/other widgets

If you have given your consent in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR, Trusted Shops widgets are integrated into this website to display Trusted Shops services (e.g. seal of approval, collected reviews) and to offer Trusted Shops products to buyers after an order.

The Trustbadge and the services advertised with it are an offer from Trusted Shops SE, Subbelrather Str. 15C, 50823 Cologne ("Trusted Shops"), with whom we are jointly responsible for data protection in accordance with Art. 26 GDPR. As part of this data protection notice, we will inform you below about the essential contractual content in accordance with Art. 26 Para. 2 GDPR.

As part of the joint responsibility that exists between us and Trusted Shops SE, if you have any data protection questions or want to assert your rights, please contact Trusted Shops using the contact options provided in the data protection information. Regardless of this, you can always contact the person responsible of your choice. Your request will then be passed on to the other person responsible for answering if necessary.

8.1 Data processing when integrating the Trustbadge/other widgets

The Trustbadge is provided by a US CDN provider (content delivery network). An appropriate level of data protection is ensured by an adequacy decision of the EU Commission, which for the USA is available here. Service providers used from the USA are usually certified under the EU-U.S. Data Privacy Framework (DPF). Further information can be found here. If the service providers used are not certified under the DPF, standard contractual clauses have been concluded as a suitable guarantee.

When the Trustbadge is called up, the web server automatically saves a so-called server log file, which also contains your IP address, date and time of retrieval, amount of data transferred and the requesting provider (access data) and documents the retrieval. The IP address is anonymized immediately after collection so that the stored data cannot be assigned to you personally. The anonymized data is used in particular for statistical purposes and for error analysis.

8.2 Data processing after order completion

If you have given your consent, the Trustbadge accesses order information (order total, order number, product purchased if applicable) and email address stored in your terminal device after the order has been completed and your email address is hashed using a cryptographic one-way function. The hash value is then transmitted to Trusted Shops with the order information in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR.
This is to check whether you are already registered for Trusted Shops services. If this is the case, further processing will take place in accordance with the contractual agreement concluded between you and Trusted Shops. If you are not yet registered for the services or do not give your consent to automatic recognition via the Trustbadge, you will then be given the opportunity to manually register to use the services or to take out insurance as part of your existing user agreement.

For this purpose, after completing your order, the Trustbadge accesses the following information that is stored in the device you are using: order total, order number and email address. This is necessary so that we can offer you buyer protection. The data will only be transmitted to Trusted Shops if you actively decide to take out buyer protection by clicking on the corresponding button in the so-called Trustcard. If you decide to use the services, further processing will be based on the contractual agreement with Trusted Shops in accordance with Art. 6 Para. 1 lit. b GDPR in order to complete your registration for buyer protection and secure the order and, if necessary, to subsequently send you review invitations by email.

Trusted Shops uses service providers in the areas of hosting, monitoring and logging. The legal basis is Art. 6 Para. 1 lit. f GDPR for the purpose of ensuring trouble-free operation. Processing may take place in third countries (USA and Israel). An appropriate level of data protection is ensured in each case by an adequacy decision of the EU Commission, which is available for the USA here and for Israel here. Service providers used from the USA are generally certified under the EU-U.S. Data Privacy Framework (DPF). Further information can be found here. If service providers used are not certified under the DPF, standard contractual clauses have been concluded as a suitable guarantee.

9. Social Media

9.1 Social buttons from Facebook (by Meta), X (formerly: Twitter), Instagram (by Meta), Pinterest, Xing, Whatsapp

Our website uses social buttons from social networks. These are only integrated into the page as HTML links, so that when you visit our website, no connection is established with the servers of the respective provider. If you click on one of the buttons, the website of the respective social network will open in a new window in your browser. There you can, for example, press the Like or Share button.

9.2 Our online presence on Facebook (by Meta), X (formerly: Twitter), Instagram (by Meta), YouTube, Pinterest, LinkedIn, Xing

If you have given your consent to this in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR to the respective social media operator, when you visit our online presence on the social media mentioned above, your data will be automatically collected and stored for market research and advertising purposes, from which usage profiles will be created using pseudonyms. These can be used, for example, to place advertisements within and outside the platforms that presumably correspond to your interests. Cookies are usually used for this purpose. For detailed information on the processing and use of data by the respective social media operator, as well as a contact option and your rights and setting options to protect your privacy, please refer to the providers' data protection notices linked below. If you still need help in this regard, you can contact us.

Facebook (by Meta) is an offering from Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland ("Meta Platforms Ireland"). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Facebook (by Meta) is usually transferred to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. Data processing when visiting a Facebook (by Meta) fan page is based on an agreement between joint controllers in accordance with Art. 26 GDPR. Further information (information on insights data) can be found here.

Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.

The adequacy decision for the USA applies as the basis for transfers to third countries, provided that the respective service provider is certified. Certification is available.

Our service providers are located and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico.
There is no adequacy decision from the European Commission for these countries. Our cooperation with them is based on these guarantees: Standard data protection clauses of the European Commission.

X is an offering from Twitter International Unlimited Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland ("X"). The information automatically collected by X about your use of our online presence on X is usually transferred to a server of X Corp., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA and stored there.

Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined that there is an adequate level of data protection.

Instagram (by Meta) is an offer from Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland ("Meta Platforms Ireland"). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Instagram is usually transferred to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, CA 94025, USA, Menlo Park, California 94025, USA and stored there. The data processing when visiting an Instagram (by Meta) fan page is based on an agreement between joint controllers in accordance with Art. 26 GDPR. Further information (information on insights data) can be found here.

The adequacy decision for the USA applies as the basis for transfers to third countries, provided that the respective service provider is certified. Certification is available.

Our service providers are located and/or use servers in the following countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico.
There is no adequacy decision from the European Commission for these countries. Our cooperation with you is based on these guarantees: Standard data protection clauses of the European Commission.

YouTube is an offer from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information automatically collected by Google about your use of our online presence on YouTube is usually transferred to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there.

Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined an adequate level of data protection.

Pinterest is an offering from Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland ("Pinterest"). The information automatically collected by Pinterest about your use of our online presence on Pinterest is usually transferred to a server of Pinterest, Inc., 505 Brannan St., San Francisco, CA 94107, USA and stored there.

Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined that there is an adequate level of data protection.

LinkedIn is an offering from LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland ("LinkedIn"). The information automatically collected by LinkedIn about your use of our online presence on LinkedIn is usually transferred to a server of LinkedIn Corporation, 1000 W. Maude Avenue, Sunnyvale, CA 94085, USA and stored there.

Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection: USA.

The adequacy decision for the USA applies as the basis for the transfer to third countries, provided that the respective service provider is certified. Certification is available.

Xing is an offer from New Work SE, Am Strandkai 1, 20457 Hamburg, Germany.

10. Contact options and your rights

10.1 Your rights

As a data subject, you have the following rights:

according to Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;
according to Art. 16 GDPR, the right to immediately request the correction of incorrect or incomplete personal data stored by us;
according to Art. 17 GDPR, the right to request the deletion of your personal data stored by us, unless further processing is necessary
- to exercise the right to freedom of expression and information;
- to fulfill a legal obligation;
- for reasons of public interest or
- to assert, exercise or defend legal claims;
according to Art. 18 GDPR, the right to request the restriction of the processing of your personal data, provided that
- the accuracy of the data is disputed by you is;
- the processing is unlawful but you refuse to delete it;
- we no longer need the data, but you require it to assert, exercise or defend legal claims or
- you have objected to the processing pursuant to Art. 21 GDPR;
pursuant to Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transmitted to another controller;
pursuant to Art. 77 GDPR, the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or of our company headquarters.

Right of objection

If we process personal data as explained above in order to protect our legitimate interests, which prevail within the framework of a balancing of interests, you can object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you only have the right to object if there are reasons related to your particular situation.

After exercising your right of objection, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing which outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.

This does not apply if the processing is carried out for direct marketing purposes. We will then no longer process your personal data for this purpose.

10.2 Contact options

If you have any questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data, or if you wish to revoke consent given or object to a specific use of data, please contact us directly using the contact details in our legal notice.